Workshop # 3

Mutual Awareness in Cooperative Work Settings


Tuesday May, 26


Objectives

Mutual awaneress is viewed as a central issue in collaborative settings: a successful collaboration in a work community requires that members of the group maintain awareness of one another on several levels, in such a way that the coordination of activities is facilitated. Awareness not only includes awareness of what other people are doing but also of who is present for collaboration, who is potentially available, attentive, etc.

The objectives of the workshop will be to clarify what we intend by mutual awareness and to characterize its various dynamical processes. The workshop will focus on the necessity to describe empirically what is mutual awareness, and the interventions will present particular kinds of mutual awareness in specific workplaces.


Issues

The workshop will address the following issues :
  • Which precise communication processes support mutual awareness?
  • What are the links between mutual awareness and other concepts like: peripheral awareness, collective awareness, broadcasting communications, mutual manifestety, common ground, etc ?
  • How do the work organisation, the physical context and the artefacts allow agents to be aware of their colleagues and to coordinate their work appropriately ?
  • To what extent is mutual awareness intentional, and depends on implicit and indirect modes of communication?
  • Mutual awareness is not only supported by verbal communication; body language supports it as well; how?

Participants

  • Cotcos Members
    • Liam Bannon, University of Limerick
    • Beatrice Cahour, CNRS Rouen
    • Francoise Decortis, FNRS University of Liege
    • Christian Heath, Kings College London
    • Laurent Karsenty, CNRS Toulouse
    • Bernard Pavard, CNRS Toulouse
    • Lyn Pemberton, University of Brighton
    • Barbara Pentimalli, IUE of Florence
    • Antonio Rizzo, University of Sienna
    • Laurence Rognin, University of Limerick
    • Pascal Salembier, CNRS Toulouse
    • Frederic Sanchiz, University of Rouen
    • Berthe Saudelli, University of Liege
    • Kjield Schmidt, Techn. University of Denmark
    • Dirk Von Lehm, Kings College London
    • Maria Wimmer, University of Sienna
    • Mustapha Zouinar, CNRS Toulouse




Organizers

The workshop is proposed by B. Cahour (CNRS, Rouen, France) & F. Decortis (FNRS,Université Liege, Belgium)


Support

The workshop is supported by COTCOS T.M.R program on ``Cooperative Technologies for Complex Work Settings.''



Further Information

Beatrice CAHOUR

Laboratoire DYALANG/CNRS
Universite de Rouen - IRED
76821 Mont Saint Aignan Cedex, France

Tel/fax 33.(0) 1 47 16 10 70
Tel 33.(0) 2 35 14 60 56
beatrice.cahour@univ-rouen.fr


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