Knowledge Management (KM) is one of the key progress factors
in organizations. It involves explicit and persistent representation
of knowledge of (geographically) dispersed groups of people in the organization,
so as to improve the activities of the organization. Although KM is an
issue in human resource management and enterprise organization beyond
any specific technology questions, there are important aspects that
can be supported or even enabled by intelligent information systems.
Especially AI and related fields provide solutions for important parts
of the overall KM problem.
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Identification and analysis of a company's knowledge-intensive work processes
(e.g., product design or strategic planning). Knowledge Engineering and
Enterprise Modeling techniques can contribute to this topic. The analysis
of information flow and involved knowledge sources allows to identify
shortcomings of business processes, and to specify requirements on potential
IT support.
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In an organization, know-how may relate to problem solving expertise in
functional disciplines, experiences of human resources, and project experiences
in terms of project management issues, design technical issues and lessons
learned. The coherent integration of this dispersed know-how in a corporation,
aimed at enhancing its access and reuse, is called "corporate memory" or
"organizational memory" (OM). It is regarded as the central prerequisite
for IT support of Knowledge Management and is the means for knowledge conservation,
distribution, and reuse. An OM enables organizational learning and
continuous process improvement.
Activities underlying knowledge management in an organization can comprise
detection of needs, construction, distribution, use and maintenance of
the corporate memory. It demands abilities to manage disparate know-how
and heterogeneous viewpoints, to make it accessible and suitable for adequate
members of the organization. When the organization knowledge is distributed
on several experts and documents in different locations all over the world,
the Internet or an Intranet inside the organization and World Wide Web
(WWW) techniques can be a privileged means for acquisition, modelling,
management of this distributed knowledge. Papers are welcome in any area
concerning knowledge management or corporate memory or organizational
memory.
Examples of interesting topics are:
Dimensions of knowledge management: organization, competence, methodology...
Enterprise modeling
Artificial Intelligence methods or techniques for construction of computational
corporate memories (knowledge bases, case bases, intelligent documentary
systems, agent-based systems...)
Business Intelligence Solutions for KM
Intranet Solutions for KM
Document Management Solutions for KM
MultiMedia solutions for KM
Content Management solutions for KM
Architectures for KM/OM systems
Integration of formal and informal knowledge in KM/OM
Integration of knowledge from different groups in an organization
Exploitation of Intranet/Internet for knowledge management
Knowledge sharing between different groups in an organization (possibly
via Internet/Intranet)
Cooperative (possibly WWW-based) building, adaptation and evolution of
a corporate memory
WWW-based repositories for sharable ontologies and reusable problem-solving
methods
Ontologies for knowledge management and WWW-based ontology servers
Assessment of concrete applications for knowledge management
Case studies of building KM/OM in enterprises
Active, context-dependent knowledge supply
Submission Instructions
Contributions are invited in the form of a full paper (max. 20 pages).
The title page should include name, affiliation, and e-mail address of
the contributor. Papers will be judged on their contribution to the discussion,
and some will be selected for presentation. Papers have to be submitted
electronically (in PostScript or HTML or pdf) to ijcai03-KM@sophia.inria.fr
Rose Dieng-Kuntz (Rose.Dieng@sophia.inria.fr)
and Nada Matta ( nada.matta@utt.fr).
The proceedings will be published on the WWW and as a report.
Note: Participants are expected to register for the main IJCAI conference
in addition to the workshop.
Important Dates and Deadlines
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Deadline for the submission of full papers (max 20 pages): March
1, 2003.
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Notification of acceptance/rejection: April 4, 2003
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Deadline for the receipt of camera-ready papers: May 9, 2003
Organizing Committee
Jean Paul Barthès
Address: University of Technology of Compiegne, Departement of Genie
Informatique, BP.60319
60203 Compiègne Cedex France
Phone: +33 3 44 23 44 66
Fax: +33 3 44 23 44 77
E-mail: barthes@utc.fr
Rose Dieng-Kuntz (Co-Chair)
Address: INRIA Acacia Project, 2004 route des Lucioles, BP 93
06902 Sophia-Antipolis Cedex FRANCE
Phone: +33 4 92 38 78 10
Fax: +33 4 92 38 77 83
E-mail: Rose.Dieng@sophia.inria.fr
Knut Hinkelmann
Address: University of Applied Sciences Solothurn
Riggenbachstrasse 16
4600 Olten
Switzerland
Phone: +41-62-286 00 80
Fax: +41-62-296 65 01
Email: knut.hinkelmann@fhso.ch
Ann Macintosh
Address: International Teledemocracy Centre
Napier University
10 Colinton Road
Edinburgh, EH10 5DT
United Kingdom
Phone: ++44 (0) 131 455 2421
FAax +44 (0) 131 455 2282
E-mail: ann.macintosh@aiai.ed.ac.uk
URL: http://www.teledemocracy.org
Nada Matta (Co-Chair)
Address: Université de Technologie de Troyes (GSID/Tech-CICO)
12, rue Marie Curie BP. 2060,
10010 Troyes Cedex France
Tel: (+33) 3 25 71 58 65
E-mail: nada.matta@utt.fr
WWW: http://tech-cico/
Ulrich Reimer
Address:
E-mail: ulrich.reimer@bauer-partner.com
Carla Simone
Address: Dipartimento di Informatica, Sistemistica e Comunicazione
Universita' di Milano Bicocca, Via Bicocca degli Arcimboldi 8
20126 Milano Italy
phone: +39 02 6448 7821
fax: +39 02 6448 7839
E-mail: simone@mail.disco.unimib.it
Program Committee
Andreas Abecker, DFKI, Germany
Mark Ackerman, University of California, Irvine (USA) (to be confirmed)
Jean-Paul Barthès (UTC-Compiègne, France)
Jeff Conklin, CogNexus Institute and George Mason University (USA)
John Debenham, University of Technology, (Sydney, Australia)
John Domingue, Open University, (UK)
Jean-Louis Ermine, CEA, (Paris, France)
Fabien Gandon, Carnegie Mellon University, USA
Knut Hinkelmann, University of Applied Sciences Solothurn
Robert Jasper, Intelligent Results (USA)
Myriam Lewkowicz, Tech-CICO, UTT (Troyes, France)
Ann Macintosh, International Teledemocracy Centre, UK
Frank Maurer, Calgary University, Canada
Ulrich Reimer,
Myriam Ribière, Motorola (France)
David G. Schwartz, Bar-Ilan University (Israel)
Carla Simone, University of Torino (Italy)
Steffen Staab, University of Karlsruhe, (Germany)
Gertjan van Heijst, Oryon, The Netherlands)
Manuel Zacklad, Tech-CICO, UTT (Troyes, France)
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