Monday August 11, 2003

Workshop on
Knowledge Management and Organizational Memories

Knowledge Management (KM) is one of the key progress factors in organizations.  It involves explicit and persistent representation of knowledge of (geographically) dispersed groups of people in the organization, so as to improve the activities of the organization. Although KM is an issue in human resource management and enterprise  organization beyond any specific technology questions, there are important  aspects that can be supported or even enabled by intelligent information  systems. Especially AI and related fields provide solutions for important parts of the overall KM problem. 
  • Identification and analysis of a company's knowledge-intensive work processes (e.g., product design or strategic planning). Knowledge Engineering and Enterprise Modeling techniques can contribute to this topic. The analysis of  information flow and involved knowledge sources allows to identify shortcomings of business processes, and to specify requirements on potential IT support.

  • In an organization, know-how may relate to problem solving expertise in functional disciplines, experiences of human resources, and project experiences in terms of project management issues, design technical issues and lessons learned. The coherent integration of this dispersed know-how in a corporation, aimed at enhancing its access and reuse, is called "corporate memory" or "organizational memory" (OM). It is regarded as the central  prerequisite for IT support of Knowledge Management and is the means for knowledge conservation, distribution, and reuse. An OM enables organizational  learning and continuous process improvement.
Activities underlying knowledge management in an organization can comprise detection of needs, construction, distribution, use and maintenance of the corporate memory. It demands abilities to manage disparate know-how and heterogeneous viewpoints, to make it accessible and suitable for adequate members of the organization. When the organization knowledge is distributed on several experts and documents in different locations all over the world, the Internet or an Intranet inside the organization and World Wide Web (WWW) techniques can be a privileged means for acquisition, modelling, management of this distributed knowledge. Papers are welcome in any area concerning knowledge management or  corporate memory or organizational memory.

Examples of interesting topics are:

  • Dimensions of knowledge management: organization, competence, methodology...
  • Enterprise modeling
  • Artificial Intelligence methods or techniques for construction of computational corporate memories (knowledge bases, case bases, intelligent documentary systems, agent-based systems...)
  • Business Intelligence Solutions for KM
  • Intranet Solutions for KM
  • Document Management Solutions for KM
  • MultiMedia solutions for KM
  • Content Management solutions for KM
  • Architectures for KM/OM systems
  • Integration of formal and informal knowledge in KM/OM
  • Integration of knowledge from different groups in an organization
  • Exploitation of Intranet/Internet for knowledge management
  • Knowledge sharing between different groups in an organization (possibly via Internet/Intranet)
  • Cooperative (possibly WWW-based) building, adaptation and evolution of a corporate memory
  • WWW-based repositories for sharable ontologies and reusable problem-solving methods
  • Ontologies for knowledge management and WWW-based ontology servers
  • Assessment of concrete applications for knowledge management
  • Case studies of building KM/OM in enterprises

  • Active, context-dependent knowledge supply 

    Submission Instructions

    Contributions are invited in the form of a full paper (max. 20 pages). The title page should include name, affiliation, and e-mail address of the contributor. Papers will be judged on their contribution to the discussion, and some will be selected for presentation. Papers have to be submitted electronically (in PostScript or HTML or pdf)  to ijcai03-KM@sophia.inria.fr Rose Dieng-Kuntz (Rose.Dieng@sophia.inria.fr) and Nada Matta ( nada.matta@utt.fr). The proceedings will be published on the WWW and as a report.

    Note: Participants are expected to register for the main IJCAI conference in addition to the workshop.

    Important Dates and Deadlines

    • Deadline for the submission of full papers (max 20 pages):  March 1, 2003. 
    • Notification of acceptance/rejection: April 4, 2003
    • Deadline for the receipt of camera-ready papers: May 9, 2003

    Organizing Committee

    Jean Paul Barthès
    Address: University of Technology of Compiegne, Departement of Genie Informatique, BP.60319
    60203 Compiègne Cedex France
    Phone: +33 3 44 23 44 66
    Fax: +33 3 44 23 44 77
    E-mail: barthes@utc.fr

    Rose Dieng-Kuntz (Co-Chair)
    Address: INRIA Acacia Project, 2004 route des Lucioles, BP 93
    06902 Sophia-Antipolis Cedex FRANCE
    Phone:  +33 4 92 38 78 10
    Fax:  +33 4 92 38 77 83
    E-mail:  Rose.Dieng@sophia.inria.fr

    Knut Hinkelmann
    Address: University of Applied Sciences Solothurn
    Riggenbachstrasse 16
    4600 Olten
    Phone: +41-62-286 00 80
    Fax: +41-62-296 65 01
    Email: knut.hinkelmann@fhso.ch 

    Ann Macintosh
    Address: International Teledemocracy Centre
    Napier University
    10 Colinton Road
    Edinburgh, EH10 5DT
    United Kingdom
    Phone: ++44 (0) 131 455 2421
    FAax +44 (0) 131 455 2282
    E-mail: ann.macintosh@aiai.ed.ac.uk
    URL:  http://www.teledemocracy.org

    Nada Matta (Co-Chair)
    Address: Université de Technologie de Troyes (GSID/Tech-CICO)
    12, rue Marie Curie BP. 2060,
    10010 Troyes Cedex France
    Tel: (+33) 3 25 71 58 65
    E-mail: nada.matta@utt.fr
    WWW: http://tech-cico/

    Ulrich Reimer
    E-mail: ulrich.reimer@bauer-partner.com

    Carla Simone
    Address: Dipartimento di Informatica, Sistemistica e Comunicazione
    Universita' di Milano Bicocca, Via Bicocca degli Arcimboldi 8
    20126  Milano  Italy
    phone: +39 02 6448 7821
    fax:   +39 02 6448 7839
    E-mail: simone@mail.disco.unimib.it

    Program Committee

  • Andreas Abecker, DFKI, Germany 
  • Mark Ackerman, University of California, Irvine (USA) (to be confirmed)
  • Jean-Paul Barthès (UTC-Compiègne, France) 
  • Jeff Conklin, CogNexus Institute and George Mason University (USA) 
  • John Debenham, University of Technology, (Sydney, Australia) 
  • John Domingue, Open University, (UK) 
  • Jean-Louis Ermine, CEA, (Paris, France) 
  • Fabien Gandon, Carnegie Mellon University, USA
  • Knut Hinkelmann, University of Applied Sciences Solothurn
  • Robert Jasper, Intelligent Results  (USA) 
  • Myriam Lewkowicz, Tech-CICO, UTT (Troyes, France) 
  • Ann Macintosh, International Teledemocracy Centre, UK
  • Frank Maurer, Calgary University, Canada
  • Ulrich Reimer, 
  • Myriam Ribière, Motorola (France)
  • David G. Schwartz, Bar-Ilan University  (Israel) 
  • Carla Simone, University of Torino (Italy) 
  •  Steffen Staab, University of Karlsruhe, (Germany) 
  • Gertjan van Heijst, Oryon, The Netherlands) 
  • Manuel Zacklad, Tech-CICO, UTT (Troyes, France)