Important Dates |Submission
Procedure |Topics
Organizing Committee |Programme
Committee
Knowledge Management (KM) is one of the key progress factors in organizations. It involves explicit and persistent representation of knowledge of (geographically) dispersed groups of people in the organization, so as to improve the activities of the organization. Although KM is an issue in human resource management and enterprise organization beyond any specific technology questions, there are important aspects that can be supported or even enabled by intelligent information systems. Especially AI and related fields provide solutions for important parts of the overall KM problem.
Identification and analysis of a company's knowledge-intensive work processes (e.g., product design or strategic planning). Knowledge Engineering and Enterprise Modeling techniques can contribute to this topic. The analysis of information flow and involved knowledge sources allows to identify shortcomings of business processes, and to specify requirements on potential IT support.
In an organization, know-how may relate to problem solving expertise in functional disciplines, experiences of human resources, and project experiences in terms of project management issues, design technical issues and lessons learned. The coherent integration of this dispersed know-how in a corporation, aimed at enhancing its access and reuse, is called "corporate memory" or "organizational memory" (OM). It is regarded as the central prerequisite for IT support of Knowledge Management and is the means for knowledge conservation, distribution, and reuse. An OM enables organizational learning and continuous process improvement.
Activities underlying knowledge management in an organization can comprise detection of needs, construction, distribution, use and maintenance of the corporate memory. It demands abilities to manage disparate know-how and heterogeneous viewpoints, to make it accessible and suitable for adequate members of the organization. When the organization knowledge is distributed on several experts and documents in different locations all over the world, the Internet or an Intranet inside the organization and World Wide Web (WWW) techniques can be a privileged means for acquisition, modelling, management of this distributed knowledge. Papers are welcome in any area concerning knowledge management or corporate memory or organizational memory.
Dimensions of knowledge management: organization, competence, methodology... Enterprise modeling Artificial Intelligence methods or techniques for construction of computational corporate memories (knowledge bases, case bases, intelligent documentary systems, agent-based systems...) Business Intelligence Solutions for KM Intranet Solutions for KM Document Management Solutions for KM MultiMedia solutions for KM Content Management solutions for KM Architectures for KM/OM systems Integration of formal and informal knowledge in KM/OM Integration of knowledge from different groups in an organization Knowledge sharing between different groups in an organization (possibly via Internet/Intranet) Cooperative (possibly WWW-based) building, adaptation and evolution of a corporate memory WWW-based repositories for sharable ontologies and reusable problem-solving methods WWW-based terminology servers Assessment of concrete applications for knowledge management Case studies of building KM/OM in enterprises Active, context-dependent knowledge supply
| Submission deadline: | March 27, 2000 |
| Notification of acceptance: | April 30, 2000 |
| Camera (Web)-ready: | June 2, 2000 |
| Workshop: | August 21-22 2000 |
We plan to schedule a demonstration session during the workshop. So demonstrations (industrial or research prototypes) are also welcome.
Rose Dieng (Co-Chair)
Address: INRIA Acacia Project, 2004 route des Lucioles, BP 93
06902 Sophia-Antipolis Cedex FRANCE
Phone: +33 4 92 38 78 10
Fax: +33 4 92 38 77 83
E-mail: Rose.Dieng@sophia.inria.fr
Knut Hinkelmann
Address: Insiders GmbH
Luxemburger Str.5
D-67657 Kaiserslautern
Phone: +49-631-36699-37
Fax: +49-631-36699-11
E-mail: k.hinkelmann@insiders.de
Ann Macintosh
Address: International Teledemocracy Centre
Napier University
10 Colinton Road
Edinburgh, EH10 5DT
United Kingdom
Phone: ++44 (0) 131 455 2421
FAax +44 (0) 131 455 2282
E-mail: A.Macintosh@napier.ac.uk
URL: http://www.teledemocracy.org
Nada Matta (Co-Chair)
Address: Université de Technologie de Troyes (GSID/Tech-CICO)
12, rue Marie Curie BP. 2060,
10010 Troyes Cedex France
Tel: (+33) 3 25 71 58 65
E-mail:nada.matta@univ-troyes.fr
WWW: http://www.inria.fr/acacia/personnel/nmatta/nada.html
Juergen Mueller
Deutsche Telekom AG
Technologiezentrum Darmstadt FE14k
D-64307 Darmstadt
GERMANY
Phone: +49 6151 83 5682
Fax: +49 6151 83 4124
E-mail : muellerhj@tzd.telekom.de (Telekom AG)
DrHJM@computer.org (Überall)
Agostino Poggi
Address: Dipartimento di Ingegneria dell?Informazione
University of Parma
Parco Area delle Scienze, 181A
43100, Parma, Italy
Phone : +39 0521 905728
FAX +39 0521 905723
E-mail : poggi@ce.unipr.it
URL: http://www.ce.unipr.it/people/poggi
Ulrich Reimer
Address: Swiss Life Information Systems Research Group Postfach
CH-8022 Zurich, Switzerland
Phone: +41 1 7114061
FAX: +41 1 7116913
E-mail: Ulrich.Reimer@swisslife.ch
Carla Simone
Dipartimento di Informatica - Universita' di Torino
Corso Svizzera 185 - 10149 Torino (Italy)
phone: +39 011 6706736
fax: +39 011 751603
e-mail: simone@di.unito.it
Steffen Staab
Address: Institute AIFB,
Karlsruhe University,
D-76128 Karlsruhe, Germany
Phone: +49-721-6084751
Fax: +49-721-693717
E-mail: staab@aifb.uni-karlsruhe.de
WWW: http://www.aifb.uni-karlsruhe.de/~sst