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Program
Invited Speaker
Lucy Suchman
Xerox Research Center, Palo Alto, USA
Distributed Agency: Is there Any Other Kind?
THE GROWTH OF THE INTERNET has brought with it a renewed interest in the
idea of artificial "agents," "knowbots," and other computational artifacts
attributed with a capacity for intelligent, interactive behavior.
In Plans and Situated Actions: The problem of human-machine communication
(1987) L. Suchman proposed that the term "interaction" might best be
reserved to describe what goes on between persons, rather than extended
to encompass relations between people and machines. In her talk L. Suchman
will re-examine that argument and its implications for notions
of agency in light of recent debates within social studies of technology.
These discussions develop the proposition that agency is locateable neither
in humans nor in machines, but only in relations between them. L. Suchman
will close by tracing out some implications of this view
for how we think about the organization of cooperative human activity
and the design of associated artifacts.
LUCY SUCHMAN received a Ph.D. in Social/Cultural Anthropology from the
University of California at Berkeley in 1984. Since 1979 she has been
a researcher at Xerox Palo Alto Research Center, where she is currently
a Principal Scientist and heads the Work Practice and Technology
area. Her research concerns the relation of everyday working practices
to computer systems design. Her dissertation Plans and Situated Actions:
the problem of human-machine communication was published by Cambridge
University Press in 1987. It provides a critical analysis of
models of human action and communication that underlie the design
of interactive machines, and proposes an alternative perspective drawn
from recent developments in the social sciences. Lucy Suchman was programme
chair of the Second Conference on Computer-Supported Cooperative Work,
CSCW '88, and has been an active member of the CSCW and ECSCW research
communities.
Workshops
Tuesday May, 26
8.45 - 9.30 Registration
9.30 - 12.30 WORKSHOP # 1
12.30 - 14.00 Lunch
14.00 - 18.00 WORKSHOP # 2
14.00 - 18.00 WORKSHOP # 3
14.00 - 18.00
DOCTORAL COLLOQUIUM
Co-Chairs: R. Teulier-Bourgine & S. Després (France)
Conference
Wednesday May, 27
8.30 - 9.45 Registration
9.45 - 10.00
WELCOME ADDRESS
Liam Bannon (Ireland), Chairman of the COOP'98 Program Committee
10.00 - 11.00
INVITED SPEAKER
Distributed Agency: Is there Any Other Kind?
Lucy Suchman (USA)
11.00 - 11.30 Coffee-Break
SESSION 1
APPROACHES AND MODELS FOR COOPERATION DESIGN:
DISTRIBUTED AND COOPERATIVE COGNITION
11.30 - 12.00
Team Communication and Co-ordination as Distributed Cognition,
C. Garbis & H. Artman (Sweden)
12.00- 12.30
Patterns in Cooperative Cognition,
E.S. Patterson, D.D. Woods,
N.B. Sarter & J. Watts-Perotti (USA)
2.30 - 13.00 Discussion
13.00 - 14.20 Lunch
SESSION 2
ANALYZING COOPERATION PRACTICES:
COLLABORATIVE DIALOGUES
14.20 - 14.50
Types of Dialogs in Evaluaton Meetings: An Analysis of Technical-review
Meetings in Software Development,
P. d'Astous, F. Detienne, P. Robillard & W. Visser (Canada and France)
14.50 - 15.20
When People Design : Conversational Positioning and Roles in Collaborative
Design Dialogues,
B. Cahour (France) & L. Pemberton (UK)
15.20 - 15.50 Discussion
15.50 - 16.20 Coffee-Break
SESSION 3
APPROACHES AND MODELS FOR COOPERATION DESIGN:
SCENARIOS AND VISUAL LANGUAGES
16.20 - 16.50
Intelligent Supported Collaborative Learning Environments based on Visual
Languages : A Generic Approach,
K. Gassner, F. Tewissen, M. M|hlenbrock,
A. Loesch & H. Ulrich Hoppe (Germany)
16.50 - 17.20
Scenario-Based Design of Cooperative Systems,
J.E. Bardram (Denmark)
17.20 - 17.50 Discussion
17.50 - 18.05 Break
18.05 - 18.55
PANEL
The Future of Cooperative Systems
19.15 Welcome Drink
Thursday May, 28
SESSION 4
APPROACHES AND MODELS FOR COOPERATION DESIGN:
COLLECTIVE DECISION-MAKING
9.00 - 9.30
Agent Cooperation : a Petri Net-based Model,
H. Fiorino & C. Tessier (France)
9.30 - 10.00
The Role of Communication and Coordination in Team Decision Making,
W.M. Post, P.C. Rasker & J.M.C. Schaagen (The Netherlands)
10.0 - 10.30
A formalism for the rationalization of decision-making processes in complex
collective design situations,
M. Lewkowicz & M. Zacklad (France)
10.30 - 11.00 Discussion
11.00 - 11.30 Coffee-Break
SESSION 5
ANALYZING COOPERATION PRACTICES:
MUTUAL AWARENESS
11.30 - 12.00
Successful Communication in Shared Workspace: Luck or Human
Proficiency?
L. Rognin (Ireland)
12.00 - 12.30
Beyond "Yes or No" - Extending Access Control in Groupware with
Awareness and Negotiation,
O. Stiemerling & V. Wulf (Germany)
12.30 - 13.00 Discussion
13.00 - 14.20 Lunch
14.20 - 16.00 Free Time
16.00 - 17.15
WORKING GROUP PRESENTATION
Cooperative Technologies for Complex Work Settings,
by members of the COTCOS T.M.R. Program
PARALLEL SESSIONS OF SHORT PAPERS
17.15 - 19.00
SESSION 6A
FROM COOPERATION PRACTICES TO COOPERATIVE SYSTEMS
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Building Collaborative Learning Environments :
Groupware toBridge the Promise and Reality,
L. Schrum, L. Luetkehans & M.A. Fitzgerald (USA)
-
Common Information Spaces: Lessons Learned from Studying
a Shared Project Archive,
P.H. Carstensen (Denmark)
-
Medical Teleconsultation: Experiences from an
Action-Research Project,
E. Heeren, M. Hettinga, F. Impens, N. Dam, A. Boekema (Netherlands)
-
Computer Support for Multidisciplinary Work in Oncology:
Decision-making and The Building of Expertise,
C. Sauvagnac & P. Falzon (France)
-
Qualitative and Quantitative Analysis of Cooperation,
M. Wolf, S. Simon & C. Schlick (Germany)
-
Collective and Individual Uses of a Cooperative Tool
in a Work Setting: Problems of Design and Re-use,
V. Folcher (France)
-
Evolution: The Undervalued Source of Design Guidelines
for Cooperative Technology,
M. Hettinga & E. Heeren (The Netherlands)
17.15 - 19.00
SESSION 6B
APPROACHES AND MODELS FOR COOPERATION
DESIGN AND EVALUATION
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An Approach for Developing Cooperation
in Project-Enterprises,
K. Benali, G. Canals, C. Godart & S. Tata (France)
-
Designing to Support Enterprise-wide Collaboration,
G. Engelbeck & S.E. Poltrock (U.S.A)
-
An Approach for Evaluating a Cooperative
Problem-solving System,
J. Dugdale (UK)
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Modelling in Cooperative Knowledge-Based Systems,
J.-L. Soubie (France)
-
Agents, Brokers,Traders and Services
in Cooperative Systems,
A. Schmidt, A. Specker, G. Partsch & M.Weber (Germany)
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Agent-based Architecture for Cooperative
Intelligent Tutoring Systems,
S. Labidi & J.S. Silva Ferreira (Brasil)
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A System for Document Telenegotiation
(negotiator agents),
J.-M. Rodriguez & J. Sallantin (France)
-
Collaborative Workflow Management,
S. Labidi (Brasil)
-
A Cooperative Information System for the
Connected Community,
J. Pitt, A. Mamdani & K. Stathis (UK)
-
Cooperative Exception Handling with
Hierarchical Processes,
G. Faustmann (Germany)
17.15 - 19.00
SESSION 6C
DESIGN AND EVALUATION OF CSCW SYSTEMS
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VCSCW: A Design Methodology for CSCW Systems,
P. Manhart, J. Bumiller, K. Schmidt & B. Willi (Germany)
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Information and the Design of CSCW Systems,
Ph.Turner, S. Turner & J. Horton (UK)
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Centers of Collaborative Work,
S. Kaplan, G. Fitzpatrick & C. Herring (Australia)
-
Designing Groupware : Emerging Practice
in a Local Development Context,
E.S. Guy (UK)
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COLT, Yet Another Integrated Collaborative Environment,
R. Kanawati (France)
-
Dimensions of Virtual Co-presence,
N.O. Bernsen, L. Dybkjaer (Denmark)
-
Applying Videoconferencing for Telelearning
- Experiences Gained in a Pilot Project,
V. Wulf (Germany)
-
Software Components for Cooperation:
A Solution for the "Get Help" Problem,
J. Hummes, A. Kohrs, B. Merialdo (France)
19.20 Conference Buffet
Friday May, 29
SESSION 7
APPROACHES AND MODELS FOR COOPERATION DESIGN:
COOPERATION IN DYNAMIC SITUATIONS
9.30 - 10.00
How Can We Evaluate the Quality of Human-Machine Cooperation?
J.-M. Hoc (France)
10.00 - 10 30 Discussion
10.30 - 11.00 Coffee-Break
SESSION 8
ANALYZING COOPERATION PRACTICES:
ORGANIZATIONS
11.00 - 11,30
From Paperwork to Network- A Field Study,
K. Braa & T.I. Sandahl (Norway)
11.30 - 12.00
Coordination Mechanisms in Ephemeral Organizations?
S. Herskind & P.A. Nielsen (Denmark)
12.00 - 12.30
Joint Technology Design at the End of the Second Millennium:
Designing to Get Yoghurt into Containers,
D. Sanderson (UK)
12.30 - 13.00 Discussion
13.00 - 14.30 Lunch - Programme Committee Meeting
SESSION 9
APPROACHES AND MODELS FOR COOPERATION DESIGN:
WORKFLOW AND AUTHORIZATION
14.30 - 15.00
A Workflow Approach to Designing Cooperative Systems,
I.T. Hawryszkiewycz (Australia) & A. de Moor (The Netherlands)
15.00 - 15.30
User-Oriented Authorization in Collaborative Environments,
K. Sikkel (The Netherlands) & O. Stiemerling (Germany)
15.30 - 16.00 Discussion and Final Remarks
16.00 - 16.30 Coffee-Break
16.30 End of the Conference
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