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Proceedings of the
Second International Conference
on the Design of Cooperative Systems


COOP Group (Ed)

June 12-14, 1996
Juan-Les-Pins (France)

(A Conference organized by
INRIA Sophia Antipolis and COOP Group)

INRIA Press, Rocquencourt




Presentation (Objectives of the Conference) Top of Page

Information systems or knowledge-based systems of the new generation no longer aim at performing by themselves the whole task for which they are designed. They are rather intended to cooperate with their users for performing the task, as it is a real-world, complex task, often performed in the framework of a collective work: herefore, they are called «cooperative systems.
The design, validation and maintenance of such cooperative systems, their integration in workplaces and the analysis of their effects in workplaces will take benefit from relying on an interdisciplinary approach, so as to exploit the characteristics of the cooperation between human agents and software agents. The purpose of the conference is to help to solve the problems arisen from the construction of cooperative systems, by :

  • a better understanding of human-human or human-computer cooperation,
  • the proposition of models of cooperation, and
  • the proposition of new functions for cooperative systems and of suitable design methodologies.

The conference brings together researchers from various communities (Cognitive Psychology and Ergonomics, Computer-Supported Collaborative Work, Distributed Artificial Intelligence,
Group Decision Support Systems, Knowledge Engineering, Management Science, Organization Sciences...) that all contribute to the understanding of the specificities of cooperative systems and to the modelling of cooperation.




Table of Contents Top of Page

L = Long Presentation. S = Short Presentation.

INVITED SPEAKER
DECISION MAKING IN COMPLEX COOPERATIVE SYSTEMS
  • Cognitive Control of Decision Making in Complex Cooperative Systems
     Bernard Pavard (France) [p. 703]


SESSION 1
ANALYZING USER-USER COMMUNICATION FOR GROUPWARE DESIGN (1)
  • Pluri-addressed Messages and Coordination Impact of the Intercom on the Human Cooperation
    Laurence Rognin, Bernard Pavard (France)
    (L) - [p. 3]
  • An initial exploration of communication overflow
    Fredrik Ljungberg (Sweden)
    (L) - [p. 19]


SESSION 2
ANALYZING USER-USER COMMUNICATION FOR GROUPWARE DESIGN (2)
  • How E-news Writers Cooperate in Referring: Correspondence Games
    Alain Giboin (France)
    (L) - [p. 37]
  • An Early Evaluation of Technical Mechanisms Supporting Negotiations in Groupware
    Markus Rohde, Volker Wulf (Germany)
    (S) - [p. 281]


SESSION 3
CONCEPTUAL MODELS OF COOPERATION
  • A Theoretical Model of Cooperation
    Anthony Clarke (United Kingdom)
    (L) - [p. 57]
  • Tresco : Concepts and Architecture for Managing Computer Supported Man-Man Cooperation
    Hélène Saliou, Arnaud Longeanie, Jacques Davy (France)
    (S) - [p. 299]
  • Cooperative Systems : The Right Direction?
    Christopher Lueg, Martin Muller (Switzerland)
    (S) - [p. 315]


SESSION 4
AGENT MODELS AND ARCHITECTURES
  • Cooperative Emergency-call Handling : Design and Realization
    Wilfried M. Post (The Netherlands)
    (L) - [p. 83]
  • ABACO: Coordination Mechanisms in a Multi-agent Perspective
    Monica Divitini, Carla Simone (Italy), Kjeld Schmidt (Denmark)
    (L) - [p. 103]
  • Intelligent Agents Concepts for Computer-Supported Collaborative Work Systems in Complex Industrial Systems: Research Directions
    Emmanuelle Le Strugeon, Christophe Kolski, René Mandiau, Mustapha Tendjaoui (France)
    (S) - [p. 331]
  • The Dynamics of Dependence Networks and Power Relations in Open Multiagent Systems
    Cristiano Castelfranchi, Rosaria Conte
    (Italy) (S) - [p. 345]
  • A Multi-Agent Model for Decision-Oriented Cooperative Systems
    Hassan El Mansouri, Anne-Marie Alquier, Pascale Zaraté (France)
    (S) - [p. 357]


INVITED SPEAKER
COORDINATION SCIENCE
  • Challenges and Directions for Coordination Science
    Mark Klein (USA)
    [p. 705]


SESSION 5
COOPERATIVE SYSTEMS FOR DESIGN
  • Group Decision-Making in Customer-Centered Software Design
    Johan Vanwelkenhuysen (France)
    (L) - [p. 123]
  • Collective Design Processes
    Pierre Falzon, Françoise Darses-de Montmollin, Pascal Béguin (France)
    (L) - [p. 141]
  • Toward a Design Cooperative System
    Olivier Garro, Daniel Brissaud, Serge Tichkiewitch (France)
    (S) - [p. 375]


SESSION 6
COLLECTIVE KNOWLEDGE
  • Organisational Memory: Support for Query Resolution in a Customer Service Centre?
    Steinar Kristoffersen (United Kingdom)
    (L) - [p. 151]
    • Collective Knowledge Elaboration
    Pierre Falzon, Catherine Sauvagnac, Céline Chatigny (France)
    (L) - [p. 171]


SESSION 7
LEARNING AND EXPLANATION IN HUMAN-COMPUTER COOPERATION
  • Negotiation Spaces in Human-Computer Collaborative Learning
    Pierre Dillenbourg (Switzerland) , Michael Baker (France) [p. 187]
  • Cooperation between Humans and a Pedagogical Assistant in a Learning Environment
    (S) Pascal Leroux, Martial Vivet, Patrick Brézillon (France)
    (L) - [p. 391]
  • Tailoring Explanations in Cooperative Dialogues
    Laurent Karsenty (France)
    (S) - [p. 405]
  • Agentsheets Common Ground : Shared Visual Agentalk
    James T. Smith II, Corrina Perrone, Alexander Repenning (USA)
    (S) - [p. 421]


SESSION 8
COOPERATIVE KNOWLEDGE ACQUISITION
  • Supporting Inter-Experts Cooperation in Knowledge Acquisition Stage
    Sofiane Labidi (Brazil)
    (L) - [p. 207]
  • Co-Operative Building of an Ontology within Multi-Expertise Framework
    Christian Garcia (France)
    (S) - [p. 435]
  • Causal Explanations from Heuristic Knowledge
    Ruey-Yuan Lee Maria, Paul Compton (Australia)
    (S) - [p. 455]


SESSION 9
METHODS FOR DESIGNING AND ANALYZING COOPERATIVE INFORMATION SYSTEMS
  • Object-Oriented Modeling of Coordination Mechanisms
    Peter H. Carstensen, Birgutte Krogh, Carsten Sorensen (Denmark)
    (L) - [p. 223]
  • Cooperative Information Systems : A Definition, A Framework and A Modeling
    Youcef Baghdadi, Anne-Marie Alquier (France)
    (S) - [p. 477]
  • A Methodology for the Design of Cooperative Information Systems
    Camille Rosenthal-Sabroux (France)
    (S) - [p. 497]
  • A Design Method for Choosing Services for Large Distributed Teams
    I.T. Hawryszkiewycz (Australia)
    (S) - [p. 515]
  • Toward a Cooperative-Centered Design : Organizational Basements
    Régine Teulier-Bourgine (France)
    (S) - [p. 535]


SESSION 10
FORMAL AND TECHNICAL SOLUTIONS FOR IMPLEMENTING COOPERATIVE SYSTEMS (1)
  • Supporting Cooperation Through Customisation : The Tviews Approach
    Richard Bentley, Markus Wasserschaff (Germany)
    (L) - [p. 241]
  • Issue-Based Collaborative Process Modeling
    Jacques Longchamp, François Seguin (France)
    (S) - [p. 547]
  • IWIM : A Communication Model for Cooperative Systems
    Farhad Arbab (The Netherlands)
    (S) - [p. 567]
  • A Constraint-Based Approach For Distributed Decision Support
    Jacques Erschler, Marie-Josée Huguet (France)
    (S) - [p. 587]


SESSION 11
FORMAL AND TECHNICAL SOLUTIONS FOR IMPLEMENTING COOPERATIVE SYSTEMS (2)
  • Parameterized Petri Nets for Organizational Simulation and Systems Design
    G. Agimont (Belgium), Emmanuelle Le Strugeon (France), René Mandiau (France), Gaetan Libert (Belgium)
    (L) - [p. 261]
  • Cooperative Problem-solving using Assumption-Based Truth Maintenance
    Julie Dugdale (United Kingdom)
    (S) - [p. 605]
  • A Framework for Description of Pragmatic Dependencies and Inconsistency of Goals
    Remigijus Gustas (Sweden)
    (S) - [p. 625]


SESSION 12
WORKFLOW MANAGEMENT
  • Workflow Management and Causality Trees
    Gert Faustmann (Germany)
    (S) - [p. 645]
  • Supporting Cooperative Work in Urban Land-use Planning
    Frank Maurer, Gerhard Pews (Germany)
    (S) - [p. 663]
  • A Method for Cooperative Information Systems Analysis and Design : CISAD
    Selmin Nurcan (France)
    (S) - [p. 681]


PANEL
ORGANIZATIONAL MEMORY AND COOPERATION
  • Re-visiting Organizational Memory: Conflicting Perspectives?
     Panel organized by Liam Bannon (Ireland) with Pierre Falzon (France), Giorgio de Michelis (Italy), and Kjeld Schmidt (Denmark)




Order Form Top of Page


    COOP'96
     Proceedings of the
    Second International Conference
    on the Design of Cooperative Systems

    June 12-14, 1996
    Juan-Les-Pins (France)

    INRIA Press
    1996 - 723 (Ref.: C-1163br> ISBN 2-7261-0980-2

    Price (1996): 280,00 FF (without tax)
    295,40 FF (tax [5,5 %] included)
            * Without tax for non members of the European Community *       
    * Postage-paid *  




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